Complaint Form

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Page 1

Complaint Process Notice

We recommend working towards a resolution (complaints, grievances or disciplinary matters) with department representatives at the campus level. This is the quickest and most successful way of resolving issues involving Jessup University.

I have read and understand the Complaint Process Notice (Required)

Yes

Page 2

Category and State

Complaint Category (Required)

Select all that apply. If you do not see a category that applies to your complaint, select "Other" and describe the issue in the ALL DETAILS box below

State of Residence

Page 3

Resolution Steps

You are encouraged to work through the university complaint process first before escalating issues by using this Complaint Form

Have you tried resolving the issue with the department?

YesNo

If you have tried to resolve the issue with the department, please provide the name of staff you have been working with:

Staff Name:

Department Name

Your Relationship to University

Employee (management, staff, full-time or part-time)FacultyStudentOther/Remain Anonymous

Page 4

Complaint Detail

If you have supporting documentation to provide, complete the "Your email:" field and indicate in the ALL DETAILS box that you have documents to supply. The individual who will be reviewing your complaint will email you and request the documents.

Please provide ALL DETAILS regarding your complaint:

Do you wish to remain ANONYMOUS for this complaint?

YesNo

(If you desire to remain ANONYMOUS, you will not receive any contact follow up, even if you provide your name, phone number and/or email information below)

Your Name

Your Email

Your Phone Number

Page 5

Complaint Escalation

You are encouraged to work through the campus complaint process first before escalating issues to any of the following resources. Issues that are not resolved at the campus level may be presented to the following entities:

For your reference, Jessup University’s contact and agency information can be found at Student Complaints.

Nothing in this disclosure should be construed to limit any right that you may have to take civil or criminal legal action to resolve your complaints.

California Bureau for Private Postsecondary Education

Bureau for Private Postsecondary Education
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
Phone: (916) 431-6924
FAX: (916) 263-189

How to file a complaint

Academics

WASC Senior College and University Commission
1001 Marina Village Parkway, Suite 402
Alameda, CA 94501
Phone: (510) 748-9001

See also the Public Comments and Complaints page on the WSCUC website.

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